Privacy Policy

Noor Skin Clinic respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

1. Use of Information

We may collect and process the following data:

A. Contact Information

  • Full name

  • Phone number

  • Email address

B. Appointment Information

  • Booking details

  • Treatment history

  • Consultation notes

C. Medical Information (Special Category Data)

  • Skin condition information

  • Medical history relevant to treatments

  • Allergies or contraindications

D. Website Data

  • IP address

  • Browser type

  • Cookies and usage data

Medical data is processed only when necessary and with appropriate safeguards.

2. Data Security

We process personal data for the following purposes:

  • To schedule and manage appointments

  • To provide safe and appropriate treatments

  • To comply with medical and legal obligations

  • To communicate with you regarding your appointments

  • To improve our services and website

  • For administrative and accounting purposes

We only process your data when we have a lawful basis under GDPR, such as:

  • Your explicit consent

  • Performance of a contract (providing treatments)

  • Legal obligations

  • Legitimate business interests

3. Sharing of Information

We do not sell your personal data.

We may share your data only when necessary with:

  • Booking or payment service providers

  • IT and website hosting providers

  • Accountants or legal advisors

  • Authorities if legally required

All third parties are required to comply with GDPR standards.

4. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

By using our website, you consent to our Privacy Policy. We reserve the right to update this policy periodically, and any changes will be posted on this page.